SaaS Product Manager

Zagreb, Croatia


We are looking for a SaaS Product Manager who will own Oradian products such as our cloud based core banking system, mobile banking, payment channel integrations, credit scoring from the idea stage to the roll-out within customers’ organisations.

Candidates will work closely with our Customer Success, Sales, Product and Best Practice teams in order to identify new opportunities and shape them into services and products. They will engage with Marketing and Sales teams to define target markets, pricing and go to market strategies which will be executed by our in-market teams.

The product manager is responsible for the product P&L and will be measured according to the success of the product in the market and the ability to execute on the strategies and the constant adjustment of such.

Responsibilities

  • Understand our customers’ operations and their internal requirements and/or requirements of the end-clients
  • Prioritise projects based on market research, competitive intelligence, and industry trends
  • Conduct in-depth market and requirement analysis through a close cooperation with existing or future customers and by engaging in their day to day operation
  • Identify the target market, go to market strategy, pricing and customer value proposition of a new product
  • Plan and define the business aspects of a product and communicate the requirements with the Product teams and maintain a product/feature roadmap
  • Design a rollout plan for our customers and their staff which allows them to introduce the new product or service in their organisation and if applicable to their end-clients
  • Own the P&L of the product and ensure the success of the rollout and adaption
  • Ongoing monitoring, improvements and optimisation of the product and ownership of the feedback loop to all other teams involved


Qualifications and experience

  • Proven work experience of at least 10 years in enterprise product management and ideally fintech and/or financial inclusion
  • Affinity for different cultures & environments, especially emerging markets
  • Curiosity, willingness to explore and go far beyond the average to solve our customer’s challenges
  • Proven ability to develop products from idea stage to rollout within a customer’s organisations
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • The confidence to challenge and educate senior management of our customers
  • Skilled at working effectively with cross functional teams
  • Excellent written and verbal communication skills


About Oradian

Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from our community of customers, we provide a cloud-based toolset that smart financial institutions plug into to access best practice and efficiency. With Oradian, financial institutions are able to boost global financial inclusion by growing and serving more clients.

Oradian’s toolset - and why it’s disruptive

We provide access to our toolset on a subscription basis, based on the number of clients the financial institution serves. Oradian’s subscription model makes it possible for financial institutions of all sizes to access leading technology.

With Oradian’s toolset financial institutions are enabled to drive financial inclusion through:

  • Efficiency with automatic, simplified administration
  • Informed decision-making with real-time data and reporting
  • Growth to reach more clients without incremental costs

By delivering three main business benefits, Oradian delivers the opportunity for financial institutions to know and control their portfolios.

Oradian’s global community

Our global community of financial institutions is made up of over 75 visionary customers – rural banks, MFBs, MFIs, Saccos and Cooperative Societies – from 11 countries: Brunei, Ghana, Guinea, Kenya, Liberia, Malawi, Myanmar, Nigeria, the Philippines, Senegal and Zimbabwe.

Together, our customers provide access to digital financial services for over 3 million clients in remote, hard-to-reach parts of the world. We are poised to scale operations and increase sales throughout West Africa, East Africa and Southeast Asia.

Oradian is headquartered in Zagreb, Croatia with offices in Lagos, Nigeria and Manila, Philippines. We are a fast-growing team of talented and committed experts in technology and microfinance. We work in an open, collaborative culture. We have over 130 team members from more than 30 countries.

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We thank all those who submit applications for this role. Please note that only those candidates who meet the required experience and qualifications will be contacted directly. All of our applicants will be provided with equal opportunities regardless of their age, sex, race, disability, sexual orientation, culture or any other non-work related personal characteristic. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.


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