Innovation and Change Manager

Zagreb, Croatia

This job is not available any more.

We are looking for an extraordinary individual to join our team as Innovation and Change Manager. 

Oradian provides cloud-based tools for financial inclusion to financial institutions in both Africa and Southeast Asia. We are poised to scale operations in the six countries we currently work in while also entering new markets.

Your role will be to analyse the operational processes and needs of our customers (microfinance institutions in emerging and frontier markets) and to design innovative solutions. The aim is to help them become more efficient, optimise their business model and improve the way they run their operations. You will be responsible for developing new business models, identifying potential partnerships and assessing attainable opportunities in the market.

Applicants must have a solid understanding of microfinance, financial inclusion and finance institutions such as rural banks, coops, credit unions and microfinance banks. You also need experience taking products from their concept to full public launch.


You will be required to:

  • Analyse and assess the operational processes of financial institutions
  • Develop best practices and process improvements that can scale without incremental cost
  • Drive innovation across all areas of our customers’ businesses
  • Conduct research and identify partnership opportunities
  • Help define the product, process and partnership strategy for opening new markets
  • Support company growth in countries of operation
  • Maintain an in-depth understanding of policies and relevant regulatory aspects in the industry
  • Provide strategic insights and guidance on compliance matters to protect both our customers and our company

Qualifications and experience

Your will need:

  • Three to five years of experience in similar fields
  • At least one year of operational experience in the microfinance, financial inclusion or banking sector in emerging markets
  • Good understanding of the financial inclusion landscape, industry and best practices in emerging markets
  • Degree in business or economics
  • Proficiency in Excel


  • We expect a high level of team collaboration in all aspects of work at Oradian
  • You must be open minded and display strong intercultural sensitivity
  • You should be a multitasker and able to prioritise and deliver on assignments
  • You will need flawless communication skills
  • Willingness to travel internationally frequently, including to rural locations, is essential for this role
  • You will be adaptable and able to integrate new concepts quickly
  • Experience working in the developing world highly desirable

About Oradian

Oradian – and why it’s disruptive
Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from our community of customers, we build a cloud-based toolset that smart financial institutions plug into to access best practice and efficiency.
Our toolset enables financial institutions to become more efficient, know and control their portfolios and serve more clients. We provide access to our toolset on a subscription basis, giving financial institutions access to leading technology.

Our team

We are a quickly growing team of talented and committed experts in technology and microfinance. We work in an open, collaborative culture. We have over 70 team members from more than 12 countries.

Where we work
Oradian is headquartered in Zagreb (Croatia) with offices in Lagos (Nigeria) and Manila (Philippines).
We currently partner with over 50 financial institutions in seven countries with a concentration in the Philippines and Nigeria. Collectively, our partners provide access to financial services for over one million end-clients. We are now poised to scale operations and increase sales throughout West Africa, East Africa and Southeast Asia.