Implementation Specialist

Makati City, Philippines

This job is hidden from public view (Internal use). Only people with the direct job's link can apply.

We are looking for an Implementation Specialist to join our growing Professional Services team. You will work alongside Implementation Specialists, reporting to the Professional Services Team Lead and Project Manager in charge of the project. Your main tasks will include performing detailed requirements analyses, documenting processes and liaising with the Implementation team within an Agile environment.

You will be well versed in documenting requirements, you’ll be technical and business savvy, collaborative, and truly excited about the Oradian cloud-based offerings. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Oradian provides cloud-based tools for financial inclusion to financial institutions in Africa and Southeast Asia. We are poised to scale operations in the eleven countries we currently work in while entering new markets.

Applicants must have a solid understanding of SaaS businesses and microfinance. The successful candidate will be based in Manila and will travel 50% of their time throughout the Philippines and Southeast Asia to handle hands-on implementation with our customers. Along with your peers, you'll work on difficult problems; conducting detailed process analysis of all customer operations; mentor other team members; and assist with complex decisions.


Business Analysis

  • Analysis and documentation of customer's business requirements (business processes, products, and other services terms, data migration)
  • Conduct detailed process analysis of all customer operations: loans and deposits, accounting, audits, field and branch operations, etc.
  • Identify the key problems and pain points of the customer
  • Recommend the most optimum solution so that the customer's organisation achieves its objectives
  • Analysis to include data migration impact assessments


  • Work with the team during the test phase to ensure that the solution is accurate and free of bugs and issues
  • Support customers during the implementation process
  • Conduct user and management training on our core banking platform
  • Work with customers to introduce global best practice

Qualifications and experience

  • 5 years of experience in business analysis
  • Fundamental analytical and conceptual thinking skills and excellent accounting skills
  • Experience in banking is a must
  • An exceptional track record of working alongside product and technical teams to prioritize and execute on plans
  • Excellent written and verbal technical and personal communication skills in English
  • Experience with SaaS products is a plus
  • Experience in fin-tech or financial inclusion is a plus

We offer

  • Regular training and opportunity to grow with the company’s fast expansion
  • Competitive remuneration package
  • Challenging tasks with lots of responsibility and freedom to excel
  • The contribution to the Sustainable Development Goals
  • Fast learning environment within a team of passionate, talented and international team
  • The opportunity to drive transformation in one of the fastest-growing industries

About Oradian

Oradian is a fin-tech company serving financial institutions in emerging markets. Oradian offers a core banking platform which is delivered as Software as a Service, allowing financial institutions to easily digitise their products and operations in order to scale efficiently. Our global community is made up of over 80 financial institutions in 12 countries serving several million end-clients.

Oradian is a dedicated team of experts and practitioners, from a unique combination of industries: fin-tech, banking, financial inclusion, and technology, who have joined together to deliver best practice and technology solutions to support financial inclusion.

We thank all those who submit applications for this role. Please note that only those candidates who meet the required experience and qualifications will be contacted directly. All of our applicants will be provided with equal opportunities regardless of their age, sex, race, disability, sexual orientation, culture or any other non-work related personal characteristic. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.

Tell your friends about this position

Personal information
Professional data