Business Analyst

As a Business Analyst at Oradian, you will play a key role in supporting the development and enhancement of our Core system, with a focus on loan and deposit modules, by working closely with our product, engineering, sales, and customer success teams to gather requirements, analyze data, and provide insights that drive our product roadmap and customer success initiatives. The ideal candidate is a highly analytical thinker with excellent communication and writing skills, who can quickly grasp complex business and technical concepts and translate them into clear, concise, and detailed specifications, as well as actionable recommendations. 

Responsibilities 

In this role, you will be responsible for gathering, analyzing, and documenting business requirements for product development, ensuring that customer needs and product capabilities are aligned. You will have the opportunity to engage directly with customers, internal stakeholders, and development teams to translate business objectives into clear technical specifications. 

Your day-to-day responsibilities will include: 

· Customer Engagement: Meet with customers and prospects across different segments to develop a deep understanding of their business, needs and pain points, and clarify requirements for new product features or enhancements, ensuring a thorough understanding of the desired outcomes. 

· Requirements Analysis: Review customer inputs and internal feedback to translate complex business requirements into detailed specifications for the engineering team. You will need to balance customer needs with product feasibility, ensuring these requirements are well-documented and actionable. 

· Market Research: Research competitor offerings and industry best practices to inform new functionality or improvements. You will be expected to stay on top of market trends and provide actionable insights that drive product innovation. 

· Collaboration with Engineering Teams: Work closely with engineering teams to translate business requirements into technical specifications. 

· Documentation and Content Creation: Create, update, and maintain clear, detailed documentation and content of different forms, both for internal use and customer facing, that effectively explain product (new) functionalities and improve and expand our knowledge base. 

· Testing New Functionality: Participate in testing new product features and functionality to ensure they meet specifications and are aligned with customer needs. You will provide feedback to engineering teams and suggest improvements as needed. 

· Support to Cross-Functional Teams and Customers: Act as a resource for cross-functional teams and customers by providing clarifications on requirements, resolving product-related queries, troubleshooting issues, training and attending customer meetings as needed. 

Qualifications 

· 3-5 years of experience as a Business Analyst, preferably in financial services of fintech industry 

· Experience in banking, particularly with loans and deposit products, or accounting practices and in product development is considered a major plus 

· Solid analytical skills, with the ability to quickly understand complex business and technical concepts and translate them into actionable insights and detailed specifications for software development 

· Strong ability to work with financial calculations and manage complex data. 

· Familiarity with the software development lifecycle and understanding of APIs and integration concepts 

· Competency in prototyping, wireframing, and creating user stories to guide technical development is an asset 

· Excellent communication and writing skills, with the ability to convey complex ideas in a clear and concise manner 

· Meticulous attention to detail, particularly in the areas of documentation and technical specifications 

· Proven ability to work independently and manage multiple projects simultaneously in a fast-paced environment 

· Being a proactive self-learner, continuously seeking to expand your knowledge 

· Ability to travel about 1 week per month