Location: Zagreb, Croatia
We are looking for an Account manager to manage a certain number of client accounts and contact long-standing clients to offer them additional features or products. The successful applicant will be responsible to build relationships with clients by managing their accounts and guiding them through the post-sale customer journey.
Oradian provides cloud-based tools for financial inclusion to financial institutions in Africa and Southeast Asian. We are poised to scale operations in the six countries we currently work in while entering new markets.
Applicants must have a solid understanding of SaaS businesses. Applicants must have experience working hands-on in multi-currency, multi-jurisdiction operations and effectively work with team members in other offices. Succesful candidate will be required to travel 25-35% of the time to African markets where we operate.
Qualifications and experience
o Account management
o Financial sector SaaS services
Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from our community of customers, we build a cloud-based toolset that smart financial institutions plug into to access best practice and efficiency. With Oradian, financial institutions are able to boost global financial inclusion by growing and serving more clients.
Oradian’s toolset - and why it’s disruptive
We provide access to our toolset on a subscription basis, based on the number of clients the financial institution serves. Oradian’s subscription model makes it possible for financial institutions of all sizes to access leading technology.
With Oradian’s toolset financial institutions are enabled to drive financial inclusion through:
By delivering three main business benefits, Oradian delivers the opportunity for financial institutions to know and control their portfolios.
Oradian’s global community
Our global community of financial institutions is made up of over 65 visionary customers – rural banks, MFBs, MFIs, Saccos and Cooperative Societies – from nine countries: Brunei, Ghana, Guinea, Liberia, Malawi, Myanmar, Nigeria, the Philippines and Zimbabwe.
Together, our customers provide access to digital financial services for over two million clients in remote, hard-to-reach parts of the world. We are poised to scale operations and increase sales throughout West Africa, East Africa and Southeast Asia.
Oradian is headquartered in Zagreb, Croatia with offices in Lagos, Nigeria and Manila, Philippines. We are a fast-growing team of talented and committed experts in technology and microfinance. We work in an open, collaborative culture. We have over 100 team members from more than 20 countries.